How Can We Help?

What is a Process?

You are here:
< All Topics

A process is a collection of events, activities and decision points. A Process involves, actors, and objects. Also, a process will always involve an outcome; this outcome could be positive or negative.

Events correspond to things that happen atomically. This means that they have no duration. The arrival of an application from a candidate to the HR department is an event. This event may trigger the execution of series of activities.

Decision points are points in time when a decision is made that affects the way the process is executed. For example, whether to order products from outside or issue from the stores is a decision. Whether to approve a budget request or not is another decision.

Actors examples are human actors, organizations, or software systems acting on behalf of human actors or organizations.

Objects can be physical or immaterial. Examples of physical objects are equipment, materials, products, paper documents. Examples of immaterial objects are electronic documents and electronic records such as expense forms, invoices, purchase orders, customer records.

Modelling processes in WorkHub24

WorkHub24 gives you an easy way to model and automate these processes. When modeling processes, WorkHub24 breaks processes in to two,

1. Arbitrary Pattern Processes

This model provides a means of supporting ad-hoc flow in a process. It’s unstructured and doesn’t impose restrictions on the overall flow of information within process model. This simply means end users are able to go from one step (stage) to another in the process in an ad-hoc manner. (This is similar to Arbitrary Cycle Pattern found in Control-Flow Patterns)

Example of are Sales Lead Management and Complaints Management.

2. Structured Pattern Processes

These processes are well structured. Steps are clearly defined with assignees for each step. At each step, actions are well defined. A task in a process in enabled after the completion of a preceding task in the same process. (Process patterns such as Sequence, Parallel Split, Synchronization, Exclusive Choice, Simple Merge, etc falls under this pattern in WorkHub24.)

Examples of these processes are, procure to pay process or expense request/approval process.

Table of Contents