IT Person

IT Workflow Automation;
A complete stop to
at IT

Best IT Process Automation for a modern IT Department to run at

ITSM with IT Workflows to Automate every part of your IT Department

New Vendor Registration​

Service Agreements Management

Manage the service agreement in one place. Never miss an expiry or a renewal. Keep stake holders involved and get reminders on right time

New Asset Requests ​

IT Service Requests

Accept and manage a variety of service requests from employees. Automatically route to relevant persons based on the type of request. Maintain SLA.

Investment Authorizations

Employee Onboarding

Automate the employee onboarding checklist for IT department with built in approvals. Connect to other departments such as HR for information input or approvals and make the onboarding process smooth.

service-request

IT Support Requests

Hardware or software support tickets (requests) aggregated in one place. Get users to send the request via web form or mobile. Apply SLA.

issue

Incident Reporting/Management

Discover, assess, address, report, and document incidents. The nature of incidents can vary,
For example, it could be a cyber attack or a site failure. Handle the incident through a process till the service is operationally restored and then necessary public announcements are done regarding the incident.

mobile request

IT Asset Requests

Optimize, prioritize and service your IT Asset Requests effectively and efficiently. If required the send the requests to multi-step approvals before fulfilling them.

Payment Approvals ​

Vendor Payment Approvals

You have many supplier payments to be made which needs proper approvals. Use this to simply this and also keep a track of all the spending approvals you too.

project-management

New IT/Technology Project Management

Track, monitor and perfectly execute projects such as, New websites, new software projects, IT infrastructure projects or any other project easily with team collaboration.

IT employee leaving

Employee Offboarding

Make sure there are no lapses and adhering to policies when employees leave their jobs. Automate the check list, get approvals and send automatic notification to relevant departments, persons of the off-boarding.

problem management

Problem Management

Take the next step of incident management. Manage the problem right so that costly incidents will not be reported again. Change the problem management process as per your organization and unlock the problems behind every incident.

task management

IT Tasks Management

There are many ad-hoc tasks functioning at any time in any IT department. Keeping a track of all these is a challenge. Use this workflow process to always stay updated, monitor the progress and complete them on time.

IT expiry and renewals

Expiry & Renewal Management for Products/Services

Never miss an expiry and a renewal with a vendor. Keep all the historical information in one place and get reminders well before the expiry of a product or service.

IT-access request

Access Requests to Systems

Get rid of non-trackable email, chat or verbal request for system access from employees.
Receive requests in a structured way via a form hosted in intranet, mobile or web, send through multi-step approvals and full fill needs seamlessly and fast.

Asset Disposal ​

IT Asset Disposal

For an efficient IT Asset Disposal process with multi-step approvals, use the IT Asset Disposal Process.

finance-databases

IT Asset Register

Maintain an IT Asset Register with required details for your organization. Add/edit asset details easily.
Connect the Asset Register to other processes such as IT Asset Requests to check availability and update the new statuses.

man and server

IT Change Management

Minimize disruptions to IT services while making changes to critical systems and services. Get the correct approvals, inputs from the relevant stake holders.
Use a proper standardized workflow to reduce incidents and meet regulatory standards.

Custom Workflows ​

Custom Workflows

Create more custom workflows to automate other business processes of your IT Department easily with WorkHub24.

Intuitive IT Process Automation for Modern IT Departments

finance-databases

Create your databases

Store your IT assets, vendors & other data in tabular format. This information is accessible through IT Processes.

Custom Workflows ​

Customize Processes

Modify the standard IT Processes that comes in WorkHub24 to make them adaptable for your IT department.

service-request

Easy Requests for Everyone

Any user can create requests using web or mobile app in any workflow app they have access to.

finance-report

Get Insights & Optimize

Review every IT process with dashboards and reports. Look for bottlenecks/improvements & continuously optimize.

IT is the backbone of your organization.
So, we give you Powerful IT Process Automaton for to make your team more productive and efficient.

Work with the Most Flexible ITSM System for IT Workflows

Flexibility is at the heart of WorkHub24. You don’t need to settle for what we give. Your IT Processes are unique for your organization.

IT Workflow Processes that comes with WorkHub24 can easily be changed and adapted to suit to your organizational processes.

hr workflow software

Save IT Team's Time by Reducing Process Turnaround Time

workhub24-worflow-builder

Manual methods such as paper-based forms or documents, request/approval emails, spreadsheets, shared files/folders are signs of departmental inefficiency. They all contribute to the confusion and process delays.

WorkHub24’s IT Process Automaton lets you,

  • Eliminate duplicated data entry and manual checks
  • Introduce structured/standardized formats
  • Add parallelism
  • Remove unnecessary steps
  • Introduce controls
  •  

Integrate IT Workflows & Processes with Your existing tools

  • You may rely on other go-to applications such as HCM, ERP or other core systems that could be in the cloud or on-premise. You can easily integrate WorkHub24 with 1000s or other apps/services via Zapier.

  • You can also connect with your on-premise or other specialized apps with our UI configurable webhooks without writing a single line of code.
workhub24 integrations
escalation

SLAs & Escalations

  • A delay in an activity in IT department could affect the whole organization. With escalations, you can monitor which tasks are breaking SLAs. Managers can then take necessary actions to prevent them.

  • You can configure escalations for each IT Process and ensure that all SLAs are monitored and executed with  consistency.

Try the most flexible
IT Process Automation Software & simplify your sophisticated IT processes